Our Customer Testimonials And Comments

168 comments found

Kate M from United Kingdom, Sent on 08/24/2021

Kiki was wonderful throughout the whole process and was extremely prompt when assisting with my enquiries! Kiki made the entire process smooth! Thank you so much for all your help!

— Kate M, United Kingdom

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Claire from Scotland, Sent on 08/10/2021

I can honestly say that Kiki made the house buying experience in Bulgaria wonderful from start to finish. Because of Covid, we were unable to visit the property (which we bought one year prior to being able to visit it). Kiki faithfully sent photos, videos, arranged insurance, organised all legal matters, her husband even helped fix our shower! When the time came that we were able to come to Bulgaria Kiki and her partner drove out to visit it with us and even helped us meet the neighbour. There is no way that we would have gotten such a personalised and 'above and beyond' service in the uk. For anyone considering buying in Bulgaria, this is the company to go for, she will get you the best deal and help you every step of the way, you won't regret choosing Bulgarian House.

— Claire, Scotland

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Day Family from England, Sent on 07/30/2021

100% recommend Kiki from Bulgarian House for buying a property in Bulgaria. Absolutely no problems from start to finish, she is professional and kind, helped us with a number of questions we had. Everything was carefully explained in detail. Now we have a wonderful house in rural Bulgaria. When I travelled over to sign the paperwork Kiki was so helpful, she arranged every detail including booking a nearby hotel for me. I would give Kiki’s details to anyone wishing to buy over here. A+++

— Day Family, England

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Jean Louis from France, Sent on 05/11/2021

Dear Kiki Thank You so much for your kind message. By You and your partners, de find this beautiful place to live peacefully. Matilda service is very good. Without Her, we will not make this giant move in Bulgaria. Thank You the Team. Thank You Kiki for.your Love and kindness.

— Jean Louis, France

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Catalina Moraru from Romania, Sent on 04/30/2021

Kiki it’s a professional lady, friendly and extremely organised. The process of buying a property in Bulgaria it was very easy and that because of her. A massive thank you to her!You are the best! Catalina and Darius

— Catalina Moraru, Romania

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Mr and Mrs mather from UK, Sent on 04/28/2021

After looking for a property for a while we found an apartment in sunny beach, with lockdown not allowing us to view the property Kiki went above and beyond to make sure everything ran smoothly, from opening a bank account in Bulgaria to finding us a solicitor our end. She was very professional and on the end of the phone whenever we needed her help or advice. Very happy owners

— Mr and Mrs mather, UK

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Miss.Andrea Nagy from Hungary, Sent on 04/12/2021

Kunka was very nice,very fast,and very correct!I was thinking a lot to buy an Apartment in Bulgaria,when I choosed one,the COVID was coming ,and we did not what will come.And Kunka send me back my 1.000.EUR deposit very short time!!!For me this was a very big thing!!!After one year, I decided to buy 2 peace’s of Apartmant,and I am the happy new owner .Kunka also help me for kitchen,furniture and for information how I can give out as a rent.I am very happy!

— Miss.Andrea Nagy, Hungary

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Kim Holleman from United States, Sent on 02/02/2021

Being an American, I want to write a review that is specific for US buyers, it’s going to be as long as the review from the gentleman from the UK. :) The process for purchasing property in Bulgaria requires the assistance of lawyers. Because we are not in the E.U. there will be additional steps to take that require a visit to the Embassy in the US or if that is not possible, some extra steps to officiate paperwork in Bulgaria. For these reasons you must work with someone very professional, knowledgeable, and of course, trustworthy. I can tell you that Kiki is all of those things and right to the point: she is an expert. For Kiki, she makes the process as easy as breathing. She’s extremely knowledgeable about purchasing property under any circumstance, for any nationality, and even during a global health scare. Nothing whatsoever was any hurdle or issue. Because of the different issues US citizens face, I will be quite lengthy in this review, to review Kiki’s expertise and professionalism, and review the process of investing in Bulgarian property using bulgarianhouse.com.??I chose to purchase property online, totally remotely due to the health crisis. I am located in NY and it was not possible to travel during the restrictions. I have lived in Europe before, I am familiar with the lifestyle, the land, and country villages, so I personally had no hesitation about wanting to invest in a Bulgarian country home, having never been there. For those considering buying remotely I will say that the village is as important as the house. You can use Google earth, research the village names, and watch videos and video travel vlogs about all of them on Youtube. Kiki has dozens-hundreds of listings, she works very fast and you will have many excellent options. From start to finish it was only a few steps of getting documents officiated at the Embassy. I made a mistake and didn’t get the right stamp at the NY Bulgarian Embassy, and within one hour of us realizing it, Kiki had emailed the Embassy, and texted me the agent’s personal phone number -so that I could get a new appointment, first thing the next morning. Which I did.Can you even imagine anything like that in America? This is how Kiki works. Everything is taken care of by Kiki, the expert. This extended everywhere I went. Bulgarian people working at the Embassy: they will treat you like royalty. At every step of the way, I became more sure and more excited about every aspect of this process, and my investment.? There are (minor) extra legal steps taken in Bulgaria to complete the process and all of it must be done in Bulgarian and with the help of a lawyer. Here Kiki being an expert and having everything worked out professionally, means this will also go quickly and easily. I feel like I snapped my fingers and it was over because of Kiki making everything so easy for me. I now own my dream country home that my family and I will love to fix up and enjoy. Kiki went an extra step to send updated photographs to me, and I was so pleased to see there were extra rooms in the house that I had not seen in the listing, and lovely buildings on the edge of the property which I am thrilled about. From this process I feel like I got more than I paid for because of the extra service that Kiki offers her clients. It would be unthinkable for me to buy from anyone else and we are already looking at other properties for the extended family.??A note about buying remotely: times have changed. Because of the health scare, many businesses went exclusively online. I work in renovation, design and construction, so I feel ok sizing up properties from images, knowing I have the experience to handle it. For those that don’t, I think you can rely on Kiki to make excellent recommendations for what you need, and she will be honest about every condition of every home, and she’s very good at this type of help as well. For me, because of what it would cost for airlines and hotels to visit first before purchase, I decided I would rather put that money in the purchase of the property itself, and I’m so glad I did. For other Americans considering investing in homes and property in Bulgaria, I can’t say enough positive things about my experience and how happy this has been for me, and I would not even consider working with another agent than Kiki and bulgarianhouse.com. To any American reading this with any hesitation about the ease of this process, don’t have any stress or concerns whatsoever. I was told exactly what would happen, and then it did exactly as explained. Incredibly, even with me not speaking Bulgarian and a major time difference, it literally could not have gone any better, there was no stress whatsoever, and it has made me and my family very happy.

— Kim Holleman, United States

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