Our Customer Testimonials And Comments

168 comments found

Rachel Newton from United Kingdom, Sent on 01/05/2021

Kiki is friendly ,helpful and extremely organised guiding us through the purchasing process in a professional manner , she also arranged appointments to open bank accounts and deal with immigration for us . We would not hesitate to recommend her and Bulgarian house to anyone and would definitely go to her again in the future many thanks kiki .

— Rachel Newton, United Kingdom

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Kirstie & Mike from Catalunya, Sent on 11/13/2020

Well, where to start....Kiki is by far the best... an amazing woman who takes everything in her stride...we cannot praise her enough... a true professional with a fantastic personality and wicked sense of humor, nothing is too much trouble and nothing seems to phase her. Her command of the English language is brilliant and that helps so much with the buying process, we honestly would not be here if it wasn’t for her...the service she provides is second to none.... from the start we knew that we had found a cracker!...make that initial contact now, we promise you won’t regret it!... she is so good that we ended up buying another property from her and now our friends are buying from her too!...we have made a true friend for life... so if you’re looking for property in Bulgaria for either a holiday home or to relocate BulgarianHouse.com are the only company that delivers what they promise and so much more... thank you Kiki for making it all come true for us and our family.

— Kirstie & Mike, Catalunya

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Daniel Wilkins from UK, Sent on 09/11/2020

Kiki I need to say a massive thankyou to her a very professional lady easy process with buying my apartment Thankyou

— Daniel Wilkins, UK

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Bart en Annick from Belgie, Sent on 08/28/2020

The first thing I want to say is, thank you Kiki for all you have done. The first time we spoke to Kiki we felt right at ease. Because we didn' t know how or when we were going to be in Bulgaria we didn't let her know. So when we got there we contacted Kiki. Because we were only there for a week we didn't have much time. She immediatly made sure we could visit a house the same day. She called us crazy because it was 400 km from varna were we stayed. But we went. She could not be there with us because it was such short notice, but the next day she was. Kiki cleared her calender to make sure we could look at some other houses with her. Besides the fact she showed us some good houses we also had a lot of fun. When we went to see the last one it was bingo. So we would buy the house. Kiki made sure a paper work was oke before we left back to Belgium. Now not even a month later we can call ourselfes the proud owners of a house in Bulgaria. What Kiki did for us was amazing. Everything went smoothly without any problems. She is a hardworking woman,(sometimes to hard working), she makes sure everything goes smoothly. And besides that she is a great person. We know we have a new friend for life. When we buy our next house it will be with Kiki. So again Kiki thank you, you are amazing

— Bart en Annick, Belgie

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John Johnson from UK, Sent on 08/19/2020

To anyone thinking about buying a property in Bulgaria I hope that I can help with my very bad experience (with other agency)that cost me several thousand euro's with a property I hoped would be my dream home and after paying my deposit and appointed the company to sort out the notary deeds I thought great I have my home in Bulgaria, after waiting for a month with no communication with the company I contacted the company and was told not to worry should all be sorted in about a week to cut a story short this went on for almost four months and not once did they communicate with me it was always me contacting them by now I was starting to worry that all the stress that I was suffering was not worth it shortening my life (I am75) so I told them to cancel the contract I didn't want the house anymore because I was getting very bad feelings over everything and back came the reply (yes you guessed it) should all be sorted in a week I replied yes but there's 52 week's in a year and I can't wait to find out which one so I gave up on my dreams of living in Bulgaria but then after a couple of weeks I decided I would try just once more and decided to try Bulgarian House and I can't tell you the difference between the first company of similar name to Bulgarian House was chalk and cheese. I was of course still very sceptical about dealing with them but after my first email to them and and the reply I received I felt like this is so different then over a short period of time searching through all the properties that fitted with my criteria I received so much help and additional property details I replied back that I have a short list of just over a hundred to which came back a reply "Are You Trying To Kill Me" but okay we can sort it all out and then I replied I was joking I only have about twenty I would like to see and after several emails and some professional banter I was so at ease with the company and made my travel arrangements to visit and view Kiki then recommended a hotel for me and after agreeing Kiki then made all the reservations for me. When I arrived at the hotel it was late and ready for a good night's sleep and then true to her word she called and asked me if all was okay and that she had arranged for me to visit all the properties I had requested over a three or four day period some of them in the Elhovo area and was showed them by one of her colleges Elvera once again a great lady that was only pleased to help and showed me other properties I might like but over the time viewing all the properties I was showed around the different area's to help me make my decision more easy and after three fairly busy but extremely enjoyable days I had a day to myself for recapping all I had seen as Kiki had an appointment with another client but even then she found time to call me and asked if I had any questions to which I replied no you did a fantastic job explaining everything as we viewed but I had one property I wanted to view again, Kiki called me back within the hour and had arranged with the owner to view the next morning, I viewed the house and had a little haggle with the owner and agreed a sale then Kiki spent the rest of the day taking me to all the major shops etc that would be of interest then went for a coffee and she arranged for me to visit the bank the next day and open a bank account then a visit to the solicitors to grant her power of attorney to act on my behalf all done, that evening Kiki and her son David (great little five year old man) showed me around Kazanlak and as it was December we went to watch a fantastic musical extravaganza in the square, what a great way to end the day and my time in Bulgaria. The whole process from agreement of sale including payment and transfer of the notary deeds all done in under two weeks that the other company could not do in over three months, so please please listen to a man who has had bad and good experience in buying a Bulgarian property Don't waste time and money looking around go straight to the best and forget the rest. As we all know that the virus is stopping us traveling and you might not be able to view as I can't go back to my house and start working on it but I can put my hand on my heart and say Kiki and Elvera can both be trusted to give you a 100% true assessment for the property of your choice and can proceed with conference. I can't wait to get back to Bulgaria and have a big BBQ for all the people I have made lifetime friends with and without Kiki it would not have been possible. John and Xiaohui

— John Johnson, UK

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Stuart Smith from UK, Sent on 07/07/2020

I have no hesitation in HIGHLY recommending Kiki to anyone thinking of buying an overseas property. So trustworthy and helpful throughout the whole process of property purchase that I would not buy a property through anyone else.

— Stuart Smith, UK

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Donna Haskett from England, Sent on 07/06/2020

This was our first experience of buying a property abroad, and The whole process was managed and controlled by KiKi, due to Covid 19 we were unable to travel to Bulgaria to sign and complete the documentation, however we were guided through the legalisation process and purchasing using Kiki as our power of attorney, Everything was smooth and faultless, very happy with the service we received and the property, can’t wait to get to bulgaria to see our forever home project. Thank you very much Kiki.

— Donna Haskett, England

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Matt Sara from New Zealand, Sent on 07/03/2020

I’d like to say in all honesty you’ll never get a more hard working kind, patient and hard working agent than Kiki and her team of course she really went out of her way way beyond her commission. I have a head injury that makes me a difficult person to deal with at times but she stuck with me though it all. Now I own a beautiful house and am in the process of buying another and plant to buy many more. This is definitely the best real estate agency in Bulgaria and I would highly recommend it to everyone. Kiki will allways mean a lot to me truly the most remarkable woman

— Matt Sara, New Zealand

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