Our Customer Testimonials And Comments

172 comments found

John Johnson from UK, Sent on 08/19/2020

To anyone thinking about buying a property in Bulgaria I hope that I can help with my very bad experience (with other agency)that cost me several thousand euro's with a property I hoped would be my dream home and after paying my deposit and appointed the company to sort out the notary deeds I thought great I have my home in Bulgaria, after waiting for a month with no communication with the company I contacted the company and was told not to worry should all be sorted in about a week to cut a story short this went on for almost four months and not once did they communicate with me it was always me contacting them by now I was starting to worry that all the stress that I was suffering was not worth it shortening my life (I am75) so I told them to cancel the contract I didn't want the house anymore because I was getting very bad feelings over everything and back came the reply (yes you guessed it) should all be sorted in a week I replied yes but there's 52 week's in a year and I can't wait to find out which one so I gave up on my dreams of living in Bulgaria but then after a couple of weeks I decided I would try just once more and decided to try Bulgarian House and I can't tell you the difference between the first company of similar name to Bulgarian House was chalk and cheese. I was of course still very sceptical about dealing with them but after my first email to them and and the reply I received I felt like this is so different then over a short period of time searching through all the properties that fitted with my criteria I received so much help and additional property details I replied back that I have a short list of just over a hundred to which came back a reply "Are You Trying To Kill Me" but okay we can sort it all out and then I replied I was joking I only have about twenty I would like to see and after several emails and some professional banter I was so at ease with the company and made my travel arrangements to visit and view Kiki then recommended a hotel for me and after agreeing Kiki then made all the reservations for me. When I arrived at the hotel it was late and ready for a good night's sleep and then true to her word she called and asked me if all was okay and that she had arranged for me to visit all the properties I had requested over a three or four day period some of them in the Elhovo area and was showed them by one of her colleges Elvera once again a great lady that was only pleased to help and showed me other properties I might like but over the time viewing all the properties I was showed around the different area's to help me make my decision more easy and after three fairly busy but extremely enjoyable days I had a day to myself for recapping all I had seen as Kiki had an appointment with another client but even then she found time to call me and asked if I had any questions to which I replied no you did a fantastic job explaining everything as we viewed but I had one property I wanted to view again, Kiki called me back within the hour and had arranged with the owner to view the next morning, I viewed the house and had a little haggle with the owner and agreed a sale then Kiki spent the rest of the day taking me to all the major shops etc that would be of interest then went for a coffee and she arranged for me to visit the bank the next day and open a bank account then a visit to the solicitors to grant her power of attorney to act on my behalf all done, that evening Kiki and her son David (great little five year old man) showed me around Kazanlak and as it was December we went to watch a fantastic musical extravaganza in the square, what a great way to end the day and my time in Bulgaria. The whole process from agreement of sale including payment and transfer of the notary deeds all done in under two weeks that the other company could not do in over three months, so please please listen to a man who has had bad and good experience in buying a Bulgarian property Don't waste time and money looking around go straight to the best and forget the rest. As we all know that the virus is stopping us traveling and you might not be able to view as I can't go back to my house and start working on it but I can put my hand on my heart and say Kiki and Elvera can both be trusted to give you a 100% true assessment for the property of your choice and can proceed with conference. I can't wait to get back to Bulgaria and have a big BBQ for all the people I have made lifetime friends with and without Kiki it would not have been possible. John and Xiaohui

— John Johnson, UK

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Stuart Smith from UK, Sent on 07/07/2020

I have no hesitation in HIGHLY recommending Kiki to anyone thinking of buying an overseas property. So trustworthy and helpful throughout the whole process of property purchase that I would not buy a property through anyone else.

— Stuart Smith, UK

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Donna Haskett from England, Sent on 07/06/2020

This was our first experience of buying a property abroad, and The whole process was managed and controlled by KiKi, due to Covid 19 we were unable to travel to Bulgaria to sign and complete the documentation, however we were guided through the legalisation process and purchasing using Kiki as our power of attorney, Everything was smooth and faultless, very happy with the service we received and the property, can’t wait to get to bulgaria to see our forever home project. Thank you very much Kiki.

— Donna Haskett, England

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Matt Sara from New Zealand, Sent on 07/03/2020

I’d like to say in all honesty you’ll never get a more hard working kind, patient and hard working agent than Kiki and her team of course she really went out of her way way beyond her commission. I have a head injury that makes me a difficult person to deal with at times but she stuck with me though it all. Now I own a beautiful house and am in the process of buying another and plant to buy many more. This is definitely the best real estate agency in Bulgaria and I would highly recommend it to everyone. Kiki will allways mean a lot to me truly the most remarkable woman

— Matt Sara, New Zealand

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Sam Jagbandhan from The Netherlands, Sent on 07/02/2020

I was unable to visit Bulgaria due to the Covid19 situation, Mrs. Kunka Boneva (Kiki) led the whole buying process, untill the final notary deed, as a true professional. Her assistance after obtaining the property kept ongoing for which my humble appreciation. What a great person ! Sam

— Sam Jagbandhan, The Netherlands

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Hadji from Kabylie, Sent on 01/30/2020

The only and best agent I can recommend for those who are looking for selling,buying,building or all that is related to real estate is Not only she will find what you are looking for but she will make sure that it's really the thing you would like to have, so she's never in a hurry to make you sell or buy anything,on the contrary she's working for her clients to never regret dealing with the agency (BULGARIAN HOUSE) I know what are the daily troubles she is giving herself while dealing with so many clients around the globe ,answering ,giving calls or writing mails,queuing in a bank for long time and lot of things she is always smiling and make you feel comfortable while dealing with her daily business,so the sole and only one : THE VERY CONFIDENT,RELIABLE COMPETENT,EXPERIENCED AND PROFESSIONAL AGENT IS KIKI BULGARIANHOUSE.COM MY DEEPEST AND ENDLESS THANKS TO KUNKA HADJI FROM KABYLE

— Hadji, Kabylie

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hossam Eldin ELBialy from Egypt, Sent on 12/05/2019

Any one wants to buy a property in Bulgaria must contact Kiki as she is explaining all small steps and working only for a clean deals as she is professional avoiding the problems before happening in addition to her well known name and long experience in the real state market in Bulgaria so she will get you the best deal for your second home if you are foreigner I would like to thank Kiki for his patient relying all details and hoping best wished and success for all team of Bulgarian House company Hossam EL Bialy Egypt

— hossam Eldin ELBialy, Egypt

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Salah from Morocco, Sent on 10/17/2019

Any one wants to buy a property from Bulgaria he/she should contact the amazing lady called Kunka(Kiki), she is not just an estate agent but she goes beyond that from explaining all the small steps to the complicated ones, she is trying to do her best to make feel confortable about your choices and she offers plenty of choices and also she has reliable and trustworthy solicitors which she works jointly with them in order to make sure that your purchase is in the safe hands and not compromisin. Kunka is very patient lady who is trying listen and to answer to any questions you may have and also she will give the best advice which will suit your demand. Remember that if you are buying a property abroad so you need a professional, trustworthy who knows the local complicated bureaucracy and she will help you through it from point A to Z. Kunka doesn't stop only in helping you to buy a property but she does more than that she is willing to drive you around and pick you up from your hotel and shows you around. She will make everything easy for you from contacting a solicitor to notary registration. I am very lucky to buy my property through this lovely lady which she gave me a huge support in completing my purchase. From Salah

— Salah, Morocco

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