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Our Customer Testimonials And Comments

183 comments found

Hadji from Kabylie, Sent on 01/30/2020

The only and best agent I can recommend for those who are looking for selling,buying,building or all that is related to real estate is Not only she will find what you are looking for but she will make sure that it's really the thing you would like to have, so she's never in a hurry to make you sell or buy anything,on the contrary she's working for her clients to never regret dealing with the agency (BULGARIAN HOUSE) I know what are the daily troubles she is giving herself while dealing with so many clients around the globe ,answering ,giving calls or writing mails,queuing in a bank for long time and lot of things she is always smiling and make you feel comfortable while dealing with her daily business,so the sole and only one : THE VERY CONFIDENT,RELIABLE COMPETENT,EXPERIENCED AND PROFESSIONAL AGENT IS KIKI BULGARIANHOUSE.COM MY DEEPEST AND ENDLESS THANKS TO KUNKA HADJI FROM KABYLE

— Hadji, Kabylie

hossam Eldin ELBialy from Egypt, Sent on 12/05/2019

Any one wants to buy a property in Bulgaria must contact Kiki as she is explaining all small steps and working only for a clean deals as she is professional avoiding the problems before happening in addition to her well known name and long experience in the real state market in Bulgaria so she will get you the best deal for your second home if you are foreigner I would like to thank Kiki for his patient relying all details and hoping best wished and success for all team of Bulgarian House company Hossam EL Bialy Egypt

— hossam Eldin ELBialy, Egypt

Salah from Morocco, Sent on 10/17/2019

Any one wants to buy a property from Bulgaria he/she should contact the amazing lady called Kunka(Kiki), she is not just an estate agent but she goes beyond that from explaining all the small steps to the complicated ones, she is trying to do her best to make feel confortable about your choices and she offers plenty of choices and also she has reliable and trustworthy solicitors which she works jointly with them in order to make sure that your purchase is in the safe hands and not compromisin. Kunka is very patient lady who is trying listen and to answer to any questions you may have and also she will give the best advice which will suit your demand. Remember that if you are buying a property abroad so you need a professional, trustworthy who knows the local complicated bureaucracy and she will help you through it from point A to Z. Kunka doesn't stop only in helping you to buy a property but she does more than that she is willing to drive you around and pick you up from your hotel and shows you around. She will make everything easy for you from contacting a solicitor to notary registration. I am very lucky to buy my property through this lovely lady which she gave me a huge support in completing my purchase. From Salah

— Salah, Morocco

Amanda Beal from USA, Sent on 10/16/2019

Kiki is by far the BEST realtor we have ever worked with My husband & I have moved few times in the last 30 years. Obviously, we've dealt with many realtors both on the buying and selling side. I have to say that Kunka Boneva ( Kiki) is by far the BEST realtor we've ever worked with, her professionalism, personality, attention to detail, responsiveness and her ability to close the deal was Outstanding!!! If you are buying or selling a home, do yourselves a favour and hire Kunka Boneva and Bulgarian House's team !!

— Amanda Beal, USA

Lee and Tia from United Kingdom, Sent on 04/24/2019

Probably the best estate agent in Bulgaria. As a recently married couple looking to give up the grind of 8-6 mon-fri rat-race lifestyle... but without enough money to actually do so at home in the UK. We have always been adventurous, but after watching the series ‘Ben Fogle: New Lives in the Wild’, the idea of just quitting our jobs and moving away to start something completely new, suddenly seemed very doable. We turned to the internet for answers and based on the budget we had and the lifestyle/climate we were looking for, Bulgaria seemed to be the place for us. So after hours of trawling through websites, and countless emails back and forth with various estate agents throughout Bulgaria, it quickly became apparent that there is a lot of choices out there and ‘viewing trip’ was in order to see it for ourselves. We booked some tickets and flew over to see how it could be possible to buy a whole house for less than your standard deposit back home. In order to view some of these properties, in the beginning, we were in talks with a number of different agents and even a lawyer!, but the only person who actually seemed to care about helping us find our dream home that was right for us (and not about taking our money), was a lady called Kiki from BulgarianHouse.com. So after coming home, now with a better understanding of what your money can buy, the different things to look out for and the vastly different regions of the country, we asked Kiki to assist us with our search. With this newfound knowledge and her help, we quickly condensed a list of 30 potentials down to just 2, and then after Kiki did some investigation into the legal side of both the properties, we made our choice. When it comes to customer service, she helped us every step of the way, from suggesting houses that offered what we were looking for to guiding us through the legal process and completing the sale. She has consistently delivered on her promises and has always been just a phone call or message away - Which actually helped alleviate a lot of the possible anxiety linked to buying a house in another country… Not to mention choosing to do right in the middle of the Brexit negotiations. To be honest, the whole process has been a breeze with her help and I would certainly recommend her and BulgarianHouse.com to anyone who is looking to do the same. Now the sale is complete and the house is ours, we couldn’t be happier and plan to take the leap in the new year. Thank you for all your help Kiki Tia and Lee

— Lee and Tia, United Kingdom

Mike Johns from Thailand, Sent on 04/11/2019

I can only reiterate what many have said before. I bought a house sight unseen and only had photos to work with. Kunka (Kiki) provided many additional photos and a video upon request. She has the patience of a saint when dealing with a never-ending barrage of questions. The purchase was completed within the specified timeframe (the first Brexit date) without any problems and Kiki is now helping me arrange for renovation work. I had to use a Power of Attorney to undertake the purchase and despite having to make an unexpected trip to Hanoi to notarize documents, all went smoothly. I would therefore recommend Kiki and her company without reservation and most likely will use her services again at a future date.

— Mike Johns, Thailand

Margrit & Peter from Germany, Sent on 02/14/2019

We can only recommend this agency to everybody! Kiki did all she could to get a rather tricky deal finished for us which took quite some time, but was not the fault of the company. And we can only repeat what was written before: Kiki is awesome, reliable and honest and provided an all-around service for us. Her company is one of the best real estate companies. It was good to know we had a really reliable partner at our side! Thank you for all your support and kindness!

— Margrit & Peter, Germany

Dimitar Tishev from Berlin, Sent on 02/01/2019

The Best Agency in Bulgaria! Success in the business!

— Dimitar Tishev, Berlin

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To anyone thinking about buying a property in Bulgaria I hope that I can help with my very bad experience (with other agency)that cost me several thousand euro's with a property I hoped would be my dream home and after paying my deposit and appointed the company to sort out the notary deeds I thought great I have my home in Bulgaria, after waiting for a month with no communication with the company I contacted the company and was told not to worry should all be sorted in about a week to cut a story short this went on for almost four months and not once did they communicate with me it was always me contacting them by now I was starting to worry that all the stress that I was suffering was not worth it shortening my life (I am75) so I told them to cancel the contract I didn't want the house anymore because I was getting very bad feelings over everything and back came the reply (yes you guessed it) should all be sorted in a week I replied yes but there's 52 week's in a year and I can't wait to find out which one so I gave up on my dreams of living in Bulgaria but then after a couple of weeks I decided I would try just once more and decided to try Bulgarian House and I can't tell you the difference between the first company of similar name to Bulgarian House was chalk and cheese. I was of course still very sceptical about dealing with them but after my first email to them and and the reply I received I felt like this is so different then over a short period of time searching through all the properties that fitted with my criteria I received so much help and additional property details I replied back that I have a short list of just over a hundred to which came back a reply "Are You Trying To Kill Me" but okay we can sort it all out and then I replied I was joking I only have about twenty I would like to see and after several emails and some professional banter I was so at ease with the company and made my travel arrangements to visit and view Kiki then recommended a hotel for me and after agreeing Kiki then made all the reservations for me. When I arrived at the hotel it was late and ready for a good night's sleep and then true to her word she called and asked me if all was okay and that she had arranged for me to visit all the properties I had requested over a three or four day period some of them in the Elhovo area and was showed them by one of her colleges Elvera once again a great lady that was only pleased to help and showed me other properties I might like but over the time viewing all the properties I was showed around the different area's to help me make my decision more easy and after three fairly busy but extremely enjoyable days I had a day to myself for recapping all I had seen as Kiki had an appointment with another client but even then she found time to call me and asked if I had any questions to which I replied no you did a fantastic job explaining everything as we viewed but I had one property I wanted to view again, Kiki called me back within the hour and had arranged with the owner to view the next morning, I viewed the house and had a little haggle with the owner and agreed a sale then Kiki spent the rest of the day taking me to all the major shops etc that would be of interest then went for a coffee and she arranged for me to visit the bank the next day and open a bank account then a visit to the solicitors to grant her power of attorney to act on my behalf all done, that evening Kiki and her son David (great little five year old man) showed me around Kazanlak and as it was December we went to watch a fantastic musical extravaganza in the square, what a great way to end the day and my time in Bulgaria. The whole process from agreement of sale including payment and transfer of the notary deeds all done in under two weeks that the other company could not do in over three months, so please please listen to a man who has had bad and good experience in buying a Bulgarian property Don't waste time and money looking around go straight to the best and forget the rest. As we all know that the virus is stopping us traveling and you might not be able to view as I can't go back to my house and start working on it but I can put my hand on my heart and say Kiki and Elvera can both be trusted to give you a 100% true assessment for the property of your choice and can proceed with conference. I can't wait to get back to Bulgaria and have a big BBQ for all the people I have made lifetime friends with and without Kiki it would not have been possible. John and Xiaohui

— John Johnson, UK

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